Terms & Conditions

Last Updated: 1-NOV-2025

Welcome to kirangemstone.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

If you do not agree with any of these terms, please do not use this website.

1. General Information

This website is owned and operated by Kiran Gemstone (“we,” “our,” or “us”).
Throughout the site, the terms “you,” “your,” and “customer” refer to users, visitors, or purchasers from our site.

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the site under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into a binding contract.

3. Product Information

We strive to ensure that all product information, images, descriptions, and prices displayed on kirangemstone.com are accurate and up to date.
However, occasional errors may occur, and we reserve the right to correct such errors at any time.

• The images of gemstones and jewelry are for reference only. Color, size, and appearance may slightly vary due to photography and display settings.

• All gemstone weights and sizes are approximate and may vary slightly.

• Prices are subject to change without prior notice.

4. Order and Payment

• By placing an order, you agree to provide accurate, current, and complete purchase information.

• Orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order at our discretion.

• Payment must be made in full before the dispatch of goods.

• We accept payments via secure online methods as listed on our website.

5. Shipping & Delivery

• We aim to dispatch all confirmed orders within the mentioned processing time.

• Delivery timelines are estimates and may vary based on your location and courier service.

• Risk of loss passes to you once the order has been shipped.

• Any customs duties, taxes, or import fees applicable to international deliveries are the responsibility of the buyer.

6. Returns & Exchanges

We want you to be satisfied with your purchase. Please review our [Return and Refund Policy] for detailed information regarding returns, replacements, and refunds.

Note: Due to the natural nature of gemstones and customization in jewelry, certain items may not be eligible for return or exchange.

7. Authenticity Guarantee

All gemstones and jewelry sold through kirangemstone.com are 100% genuine and sourced from trusted suppliers.
Each gemstone may come with a certification of authenticity, as mentioned in the product description.

8. Intellectual Property

All content on kirangemstone.com, including but not limited to text, images, graphics, logos, videos, product designs, and software, is the property of Kiran Gemstone or its content providers.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

• While we take every precaution to ensure a safe and secure shopping experience, we cannot guarantee that the site will be free from errors, viruses, or interruptions.

10. Privacy Policy

Your use of our website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data.

11. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or take responsibility for the content, privacy practices, or policies of such external sites.

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Jaipur, Rajasthan].

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Kiran Gemstone
Email: kirangems1990@gmail.com
Phone: +91-8209980458
Address: A-158, Govind vihar, govindpura kalwar road, Behind. Kiran school Jaipur (Raj.)